Multiple jobs opportunity at AVON HMO Calabar, Warri, Markurdi, Kaduna, Abakaliki Nigeria 2014

 AVON HMO RECRUITMENT
Avon Healthcare Ltd, a licensed National Health Maintenance organization (HMO) which provides healthcare services to corporate organizations, Government Ministries & Agencies, Groups, Families and individuals across the country seeks to fill the following roles:

1. PROVIDER AND CLIENT SERVICE MANAGERS – Calabar, Warri, Markurdi, Kaduna, Abakaliki

The position is required to:

• Accredit, identify, contract, train and manage the primary care provider and medical specialists who provide services to Avon HMO members in the allocated regions
• maintain high customer satisfaction indices and retention of existing relationships

1. CASE MANAGERS – Lagos

The position is required to:

• Use clinical experience and established administrative policies, review and evaluate medical services being delivered to enrollees by provider hospitals and clinics
• Ensure compliance with agreed protocols, drugs formulary and issued pre-authorizations from Avon HMO to the providers

1. CARE COORDINATORS – Lagos

The position is required to:

• Leverage their clinical expertise and extensive knowledge of the Nigerian healthcare system
• Plan, coordinate, implement and monitor medical services delivered to enrolled members under the Avon HMO Plans

1. PREVENTIVE AND WELLNESS OFFICER – Lagos with traveling

Responsible for proactive wellness management and health education

• Will be required to design and implement health management intervention programs at client/community locations based on utilization trends and patterns

1. MANAGER, ENROLLMENT AND ELIGIBILITY – Lagos

Ensures timely and accurate entry and maintenance of members’ demographic and eligibility information in the company’s membership database

1. ELIGIBILITY MANAGEMENT OFFICER – Lagos

Inputs member’s enrolment information and eligibility parameters into the system

1. ENROLLMENT OFFICERS – Lagos

• Required to ensure timely and accurate maintenance of member database, production and delivery of enrolled members ID cards and reconciliation of member data with provider records

1. CLAIMS PROCESSING OFFICER – Lagos

• Handling claims data entry, also for uploading, reviewing, investigating, negotiating and processing claims for payment

1. OFFICE ADMINISTRATORS – Lagos, Abuja, Port Harcourt, Calabar, Warri, Markurdi, Kaduna, Abakaliki

Responsible for managing the day to day activities of the office

1. GROUP HEAD, MARKETING & INSIGHTS – Lagos

Responsible for brand management, public relations, internal and external; communications, developing and communication Avon HMO’s value propositions to identified market segments

1. MARKETING ANALYST – Lagos

Support the marketing manager in all aspects of marketing activities to result in the delivery of Avon HMO’s growth objectives

1. SALES MANAGERS – Lagos, Abuja, Port Harcourt, Calabar, Warri, Markurdi, Kaduna, Abakaliki

Will manage the sales functions in assigned territories and segments

1. SENIOR SALES EXECUTIVES – Lagos, Abuja, Port Harcourt, Calabar, Warri, Markurdi, Kaduna, Abakaliki

Develop new business prospects, generating sales, leads, closing sales leads, closing sales and achieving assigned revenue targets

1. SALES EXECUTIVES – Lagos, Abuja, Port Harcourt, Calabar, Warri, Markurdi, Kaduna, Abakaliki

Will follow up on new assigned tasks and new prospects, achieve sales targets, finalize documentation and onboard process of new business relationship

1. GROUP HEAD, CUSTOMER SERVICE – Lagos

Will oversee and lead the Customer Service group made up of Client Service Managers and Executives and Contact Centre Managers and Consultants

1. CLIENT SERVICE MANAGER – Lagos

Will ensure smooth and undisruptive access to Avon HMO services, maintaining high customer satisfaction indices

1. CLIENT SERVICE EXECUTIVES – Lagos, Abuja, Port Harcourt, Calabar, Warri, Markurdi, Kaduna, Abakaliki

Attend to client/enrolled member enquiries and achieve prompt resolution of all complaints within agreed SLA parameters

1. MANAGER, CONTACT CENTER – Lagos

Effective management of Avon HMO’s call/contact center to international best practice standard

1. MANAGER, UNDERWRITING & RISK MANAGEMENT – Lagos

Will access the financial risk of insuring prospective and current clients by identifying, evaluating and estimating the level of risk involved

1. UNDERWRITING ANALYST – Lagos

Will evaluate risks, analyze and interpolating medical claim data and ensuring adherence to guidelines
MODE OF APPLICATION
Please visit www.avonhealthcare.com for full details of the job descriptions as well as qualifications and skills required for the roles. Interested persons should send their detailed CV and cover letter to “careers@avonhealthcare.com” within 2 weeks of this advert stating position applied for and the applicable town as the subject title in the cover letter