Wednesday, 23 October 2013

Company Profile:
Adexen is pioneering in HR and Recruitment Process Optimization to service its customers. All clients enjoy the flexibility of choosing dedicated Onshore, Nearshore, or Offshore services.

Our HR and Advisory consultants have many years experience of working with leading multinationals and large local companies across Africa and other emerging markets. Whether you are considering implementation of a new HR strategy or a move to outsource your resourcing function then our consultants can offer advice on a creative solution to your problem
Our Client is a new start-up Data Centre company in Nigeria. The company offer an integrated solution centre to provide Co-location data hosting services to telecommunication companies, banks, internet service providers and other companies within Nigeria.

Adexen Recruitment Agency is mandated by a new start-up Data Centre company to recruit a Data Centre Project Manager.

Position: Data Centre Project Manager

Job reference:
 313
Location: Nigeria 
Function: IT
What we  require from you
  • Strong commitment to high standards and quality service.
  • High level of integrity and ethical behaviour sets a good example.
  • Good communication skills oral, written, IT and presentation.
  • Highly motivated and performance orientated.
  • Committed to development of team talent. Hands-on, performance oriented, practical and pragmatic, with a proven ability to get the job done .
  • Proven A1+ physical health is a must. Strong work ethic, endurance and ability to work long hours under challenging operating conditions.
  • Proven staying record no job hopping.
  • Assertive rather than aggressive.
  • Experience with and understanding of data centre infrastructure and migration practices
  • Previous experience with large scale deployment and migration of technology services
  • Experience working both independently and in a team-oriented environment
  • Ability to conform to shifting priorities and proactively drive changes in scope, timelines, and requirements
  • Ability to elicit cooperation from a wide variety of sources: management, business unit contacts, and data centre peers
  • Ability to effectively prioritize and execute in a high-pressure environment
  • Strong program management experience in related industry with demonstrated achievements in planning, directing, and implementing multiple and concurrent large projects
What you will be doing for Us
  • Controls program deliverables, scope, expectations, and coordinates program progress with sponsors, steering committees, and senior leadership.
  • Interfaces independently with all functional and business areas affected by Data Centre Co-location works closely with functional resource managers to ensure adequate allocation of resources to projects
  • Develops and delivers program reports, proposals, and requirements documentation to senior leadership and key stakeholders work with Delivery teams to produce executive reports on the projects and keep leadership apprised of project scope, cost, or schedule changes
  • Defines program success criteria and reviews throughout the project life cycle
  • Communicates program expectations to all team members and stakeholders
  • Identifies, assess and manages risks to the success of the Data Centre Co-location program and ensures stakeholders have information to make effective decisions
  • Provides thought leadership on all aspects of the program in order to ensure successful delivery
  • Establishes the appropriate tools and processes to meet program goals.
  • Influences program sponsor to make the appropriate decisions and modifications in response to external influences on the program.
  • Effectively communicates highly complex ideas and issues at multiple levels of leadership, including executive leadership
  • Maintains a solid understanding of the industry and incorporates best practices as they emerge
  • Ensure appropriate visibility into assigned programs to all levels of management, up to and including executive management.
  • The Project Manager, will have input to the on-going financial elements of the program as well as provide financial tracking and regular reporting on the program.
  • The Program Manager, will maintain a broad view of centralized budgets and assist Operations management in identifying and resolving funding issues across the various co-location initiatives
  • The Program Manager, will develop engagement models with internal and external stakeholders that clearly define accountabilities and responsibilities in support of The Company Program and then hold them accountable for commitments.
  • Works with Migration Design and Data Centre leaders to identify and prioritize program deliverables, dependencies, and critical path items
  • Works with internal and external stakeholders to assure a smooth in-take of DC co-location projects while assuring priorities across the various groups are in synch. Resolves conflicts across internal and external teams in a timely manner
Deadline
1st November, 2013

How to Apply
All qualified candidates should apply below:
Click here to apply


Company Profile:
We are a Leading hydrocarbon contaminated waste Management company based in Port Harcourt.

We are recruiting to fill the below position of:

Position: Accountants

in
Port Harcourt, Rivers
What we Require from You
  • B.Sc Accountancy/ (HND).
  • Minimum of 5 years working experience.
  • Must be Chartered Accountant (ICAN /ACCA).
  • Must be computer literate and proficient in the use of current accounting softwares.
  • Must be very skilled and possess analytical mind with high attention to details.

What you will be doing for Us
  • Responsible for Accounting and Financial matters.
  • Must be of high integrity and sound accounting Management skills.
  • Ensure that financial reporting is in line with all statutory positions/ audit standards such as IFRS (International Financial Reporting Standard).
Deadline
24th October, 2013

method of Application
All qualified candidates should forward their applications and CV's to: Recruitment13_linkages@yahoo.com

Kiote Services Limited is recruiting to fill the following position:

Position: Junior Call Center Agent
in Lagos

What you will be doing for us
  • Receive inquiry calls from customers
  • Identify customer issues and provide possible solutions
  • Record client information
  • Give step by step instruction to customers. 
What we require from you
  • Strong use of English language in both verbal and written.
  • Must have strong computer skills including Microsoft Office
  • Must be analytical and keen to details.
  • Ability to talk while encoding data on the computer.
  • Must be patient and courteous
  • Able to professionally take constructive criticism
  • Demonstrates good conflict resolution skills
  • Works well in a high volume, fast paced environment
  • Able to work effectively without supervision
  • Able to sit for up to eight hours
  • OND/HND/BSc in any discipline
Deadline
23rd October, 2013.

How to Apply
Interested and qualified candidates should send their applications and CVs in MS-WORD format to: careers@kioteservices.com using the job applied for as the subject of the mail 
Note: Shortlisted candidates will be contacted with further information on assessment

Company Profile: Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day. 

We are recruiting for the position of:

Position: Customer Care Officer - Lagos

Job ID:
 400544
Job Function: Consumer Banking
Location: Nigeria - SCB

What you will be doing for us
  • Contribute insights & feedback as VOF & VOC towards strategy formulation & execution of plan
Complaint Management Including Resolution
  • Assist with the execution of assigned CCU strategic projects 
  • Ensure adherence to TAT & service standards as shown below:
Key complaints Matrics
  1. Number of complaints
  2. Complaints per 1000 accounts
  3. FTR (First Time Resolution)
  4. OHS (Overall Handling Score of complaint resolution)
  5. TAT < 24 hrs 
  6. TAT > 2 days
  7. Unresolved complaints > 14 days
  8. Inappropriate Sales
  9. Proven mis-selling
  10. Number of metrics in RED
  • Ensure zero backlog on escalations
  • Personally involved in resolution of escalated complaints
  • Ensure overall audit, controls & costs are well executed
  • Ensure timely MIS updates
  • Ensure adherence to communications, empowerment & delegation matrix.
Continuous Improvements 
  • Contribute ideas towards how to continually improve complaint management process
  • Support on assigned process improvement projects
  • Support on assigned strategic initiatives
What we require form you
  • Minimum of a 2nd Class degree in a relevant course
  • Computer literate and high on presentation skills
  • Fair knowledge of core banking products and markets.
  • Practical working knowledge of company, industry and banking guidelines and regulations.
  • Strong bias for communication (spoken and written)
  • Has an analytical mind, loves solving problems with eyes for details
  • Personable with strong interpersonal skills
  • In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Risk & Governance 
  • Ensure compliance with changes in Group Policy & Standards, TCF, local laws & regulations
  • Ensure compliance with guidelines & procedures on KYC in daily handling of customer service issues
  • Ensure robust quality audit checks & controls are embedded
People & Development
  • Display strong performance culture
  • Support efforts that ensure fulfillment of service recovery SLAs
  • Support efforts that would build the Bank’s profile in service centricity through strong engagement with regulators, media or customer associations.

How to Apply
All qualified candidates should apply below before 1st November, 2013:
Click here to apply
Note: When the page opens, Click Location: Nigeria - SCB then click Search, then click Customer Care Officer - Lagos

Tuesday, 22 October 2013

Company profile:
Organization of the Petroleum Exporting Countries (OPEC) - We  coordinate and unify the petroleum policies of its Member Countries and ensure the stabilization of oil markets in order to secure an efficient, economic and regular supply of petroleum to consumers, a steady income to producers and a fair return on capital for those investing in the petroleum industry. 
OPEC is recruiting for the below position:

Position: Statistical Systems Analyst


Job Code: 3.2.02

Summary 
Within the Research Division, the Data Services Department collects, retrieves and provides statistical data as support to the research and analytical studies in the other RD Departments and other activities of the Secretariat. The Department also develops up-to-date IT applications and database systems, and provides specialized relevant documents and references. The Department thus has the responsibility of a central, timely provider of reliable up-to-date data, documentation and information pertaining to oil markets in particular and energy markets and related issues in general as well as rendering IT development services.

Aim of the Post:
To carry out statistical activities, identifying, collecting, storing and retrieving statistical data for the Secretariat and providing statistical assistance to researchers in the Secretariat; to carry out statistical research in energy, oil and economics related projects and other tasks relating to the Group.

What We require from you:
  • Education: University degree in Statistics, Mathematics, Operational Research or Economics; advanced degree preferred.
  • Experience: University degree: Eight years; advanced degree: Six years.
  • Specialized Training: Statistical methods and analysis, Econometrics, database queries and data mining, relational databases, design principles (ER-Modeling, Data Flow Diagram), extraction and transformation tools, application software: Excel, Access, Oracle, B20/20, PL/SQL, IT skills (Internet, Networking, FTP, TCP/IP), oil industry operations, firm knowledge in the area of energy with specific expertise in the oil sector.
  • Skills: Communication, analytical, presentation, interpersonal, customer service orientation, initiative and integrity.
  • Good command of written and spoken English.
Basic Duties:
  • Develops, organizes activities relating to statistical data support and analysis within the Group.
  • Collaborates with the Department’s staff in compiling and analysing statistical data as reported by Member Countries and secondary sources.
  • Collaborates with the Department’s staff in maintaining and updating the statistical database of the Secretariat.
  • Collaborates with the Department’s staff, as well as the staff of other Departments in the Secretariat, to generate and improve the statistical data reporting by the Secretariat.
  • Maintains and develops networking with other national organizations to improve the quality of statistics data in the Secretariat.
  • Assists Statistical Systems Coordinator in matters referring to the Statistical Data Services.
  • Carries out any other tasks assigned by the relevant superiors as pertain to his/her background, qualifications and position.
Remuneration
  • Members of the Secretariat are international employees whose responsibilities are not national but exclusively international. In carrying out their functions they have to demonstrate the personal qualities expected of international employees such as integrity, independence and impartiality.
  • The post is at grade E reporting to the Statistical Systems Coordinator. The compensation package, including expatriate benefits, is commensurate with the level of the post.

How to Apply
  • Applicants must be nationals of Member Countries of OPEC and should not be older than 58 years.
  • Applicants are requested to fill in a résumé and an application form which can be received from their Country’s Governor for OPEC.
  • In order for applications to be considered, they must reach the OPEC Secretariat through the relevant Governor not later than 7 November 2013.

Sundry Foods Limited is recruiting individuals to occupy vacant position in the company.

We are recruiting to fill the position below:

Position: Administrative Officer

Job Type: Full Time
in: Nigeria
Job Field: Administration

Description:
  • Providing ongoing management support and direction to company's business/operational units to achieve customer satisfaction, productivity, schedule adherence and organizational goals and objectives in accordance with the company's policy and standard operating procedures.
Basic Duties:
  • Direct Supervision and lead continuous initiatives for efficient and effective management of all company-owned restaurants, bakeries and other food service locations company-wide
  • Ensure consistent product quality standards along brand locations
  • Maintain consistent service standards along all business/operating units
  • Improving profitability of restaurants, bakeries and other food services businesses
  • Product development and recipe formulation
  • Oversee continuous improvement and implementation of standard operating procedures and processes
  • Strengthen and maintain operating controls at the business/operating units
  • Monthly review of all restaurants performance. Ensure all units meet goals and targets on all key performance indices i.e. customer satisfaction as well as financial indices
  • Regular reporting of operating activities and performance
  • Ensure maintenance of facilities, equipment and other company-owned assets
  • Identify developmental needs for employees in restaurants. Coach and develop employees for success
  • Provide operational support to catering businesses.
What we require from you:
  • Minimum of a Bachelor's degree in Hotel & Catering Management, Hospitality Management, Food Science, Business Administration or relevant field
  • Diploma or professional certificate in culinary arts is an added advantage
  • MBA will be an added advantage.
Experience:
  • Minimum of ten years post qualification experience in Chain Restaurant Operations Management in a world-class brand (other retail multi-unit multi-market experience would be considered)
  • Should have had responsibilities for at least a 20-unit restaurant operation
  • Prior experience as an executive chef/manager is an added advantage
  • Candidate must not be more than 45 years old, willing to relocate and willing to travel.
  • Min Qualification:BA/B.Sc/HND.
Key Result Areas:
  • Ensure 100% implementation of Standard operating procedures
  • Ensure 100% recipe and quality compliance
  • Ensure 100% achievement of revenue targets, contribution margin targets and food cost targets
  • Ensure 100% HACCP implementation across all units
  • Strive towards achieving 100% customer satisfaction

Deadline
11th November, 2013.

Method of Application
Interested and qualified candidates should forward a copy of their updated CV to:hr@sundryfood.com with a cover letter stating why s/he is best fit for this role should accompany the CV.
Company Profile:
Prepaid Medicare Services Limited, a leading Health Maintenance Organisation (HMO) and a major player in the Nigeria Health Insurance Industry with Head Office in Abuja seeks to fill the under-listed position with competent, experienced and dedicated individuals.

We are recruiting to fill the position of:

Position: Call Centre Agent

Job Ref: CCA-ABJ-10-13
in: Abuja

Summary
  • To answer and or/initiate customer calls, respond to customer needs in a professional, service-oriented manner and maintain the highest level of customer satisfaction by seeking first call resolution. Modelling effective communication skills, call centre agents must be knowledgeable about the products and services of Prepaid Medicare Services Ltd HMO.
Basic Duties
  • Include the following. Other duties may be assigned.
    • Function as an information source through telephonic assistance to members, providers, billing agencies, and various company/department staff.
    • Provide pleasant customer experience through superior customer service methods, problem solving and real-time issue resolution.
    • Interact with provider community and various departments to resolve issues involving the membership and credentialing status.
    • Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to callers.
    • Conduct member outreach calls as assigned to proactively educate members on services available (Welcome Calls).
    • Process complaints, following established guidelines.
    • Maintain knowledge of National guidelines, regulations, and departmental policies and practices and maintain accurate documentation for compliance.
    • Answer calls professionally and respond to customer inquiries.
    • Identify and escalate priority issues.
What we require from you
  • Minimum of an OND in any of the Sciences, Marketing, Insurance or any other relevant field
  • HMO Experience is an added advantage
  • Knowledge of the operations of the National Health Insurance Scheme (NHIS) will be an added advantage
  • Excellent customer relationship skills
  • Good communication/presentation skills (both oral and written)
  • Ability to communicate effectively in both oral and written English language
  • Must be a team player, able to build and maintain effective and collaborative sales and marketing network.
  • Must be able to take responsibility and demonstrate high level of integrity in dealing with all stakeholders
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required.
  • Good Typing Skills
  • Attention to detail
  • Professional development through participation in continuing education and professional Organizations.
  • Good verbal and written communication skills.
  • Conversant with the HMO processes and Maintenance.
  • Must also be good in Coordination, Listening, Scheduling and Teamwork.
  • Must possess good administrative skills.
  • Superior problem solving skills.
  • Ability to explain detailed instructions articulately and clearly.
  • Ability to analyse Information promptly.
  • Exceptional customer services skills.
  • Proficient in relevant computer applications.
  • Knowledge of customer service principles and practices.
  • Knowledge of call centre telephony and technology.
  • Relevant product knowledge.
Deadline
29th October, 2013

Method of Application
All qualified candidates should send their application and Curriculum Vitae via Email, as an attachment to: hr@prepaidmedicareng.com

OR
Via Post, addressed to:
The Admin/HR Manager,
Prepaid Medicare Services Ltd (Head Office),
Suite F6, Wing C,
3RD Floor, ABM Plaza,
(Opposite Utako Market),
Plot Nos 23 Ekukinam Street,
Off Obafemi Awolowo Way,
Utako District, Abuja.


Note: Use Job Title and Job Reference as subject of your email/letter.
Company Profile:
Prepaid Medicare Services Limited, a leading Health Maintenance Organisation (HMO) and a major player in the Nigeria Health Insurance Industry with Head Office in Abuja seeks to fill the under-listed position with competent, experienced and dedicated individuals.

We are recruiting to fill the position of:

Position: Marketing Executive
Job Ref: ME-LSB-10-13

in: Lagos

Summary
  • To answer and or/initiate customer calls, respond to customer needs in a professional, service-oriented manner and maintain the highest level of customer satisfaction by seeking first call resolution. Modelling effective communication skills, call centre agents must be knowledgeable about the products and services of Prepaid Medicare Services Ltd HMO.
Basic Duties
  • Develop and ensure the implementation of an effective marketing and sales plan for the organisation.
  • Develop and implement a robust and effective marketing communications campaign for the organisation.
  • Drive and co-ordinate all marketing activities.
  • Grow and sustain market share of the organisation.
  • Be responsible for the sourcing of new clients while maintaining relationships with existing clients.
  • Arrange for meetings and presentations.
  • Achieve allocated sales revenue targets.
  • Conduct regular market intelligence activities.
  • Contribute to the development of health care plans.
  • Contribute to the development of the company's marketing and sales plan.
What we require from you
  • Minimum of B.Sc with a minimum of 2nd class upper division or HND (Upper credit) in Marketing, Insurance or any other relevant field
  • Professional qualifications in marketing or management will be an advantage
  • HMO Experience is an added advantage
  • Knowledge of the operations of the National Health Insurance Scheme (NHIS) will be an added advantage
  • Excellent selling and customer relationship skills
  • Good communication/presentation skills (both oral and written)
  • Ability to communicate effectively in both oral and written English language
  • Must be a team player, able to build and maintain effective and collaborative sales and marketing network
  • Must be able to take responsibility and demonstrate high level of integrity in dealing with all stakeholders. 
Deadline
29th October, 2013

Method of Application
All qualified candidates should send their application and Curriculum Vitae via Email, as an attachment to: hr@prepaidmedicareng.com

OR
Via Post, addressed to:
The Admin/HR Manager,
Prepaid Medicare Services Ltd (Head Office),
Suite F6, Wing C,
3RD Floor, ABM Plaza,
(Opposite Utako Market),
Plot Nos 23 Ekukinam Street,
Off Obafemi Awolowo Way,
Utako District, Abuja.


Note: Use Job Title and Job Reference as subject of your email/letter.

Company Profile:
Baker Hughes is a leading supplier of oilfield services, products, technology and systems to the worldwide oil and natural gas industry. By being the service company that best anticipates, understands and exceeds our customers' expectations, Baker Hughes Advances Reservoir Performance. The company's 57,000-plus employees work in more than 80 countries in geomarket teams that help customers find, evaluate, drill, produce, transport and process hydrocarbon resources. Baker Hughes' technology centers in the world's leading energy markets are pushing the boundaries to overcome progressively more complex challenges. Baker Hughes develops solutions designed to help manage operating expenses, maximize reserve recovery and boost overall return on investment through the entire life cycle of an oil or gas asset. Collaboration is the foundation upon which Baker Hughes builds our business and develops next-generation products and services for drilling and evaluation, completions and production and fluids and chemicals. 

We are recruiting to fill the vacant position

Job Title: Field Specialist - Artificial Lift Systems 


Job Number: 1327511
In: Port Harcourt, Nigeria

Summary
The Field Specialist for Artificial Lift Systems is required for the execution of the operational site activity and for compliance with policies, procedures and safety standards. Whilst promoting Baker Hughes as a leader in the provision of ALS services.

Basic duties
  • The position involves frequent travel on domestic or international assignments and time away from home, often at short notice
  • Handles special projects as assigned. Conducts all business activities in accordance with Baker Hughes HSE policies, Legal Compliance requirements and Baker Hughes Core Values.
  • Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in offshore and onshore oil and water wells.
  • May be required to work unsupervised.
  • Assists with monitoring, trouble shooting and testing down hole ESP equipment in order to maximize well productivity and ESP run life.
What we require from you
  • Ability to work well and communicate well with others.
  • Good Functional / Technical, Customer Focus, Communication, Interpersonal, and Team working Skills.
  • 1-3 years' relevant industry experience.
  • Two year Technical Degree preferred.
Deadline
4th November, 2013

How to Apply

Interested and qualified candidates should
Click here to apply online

Organization of the Petroleum Exporting Countries (OPEC) - We  coordinate and unify the petroleum policies of its Member Countries and ensure the stabilization of oil markets in order to secure an efficient, economic and regular supply of petroleum to consumers, a steady income to producers and a fair return on capital for those investing in the petroleum industry. 
OPEC is recruiting for the below position:

Position: Statistical Systems Coordinator


Job Code: 3.2.01

SummaryWithin the Research Division, the Data Services Department collects, retrieves and provides statistical data as support to the research and analytical studies in the other RD Departments and other activities of the Secretariat. The Department also develops up-to-date IT applications and database systems, and provides specialized relevant documents and references. The Department thus has the responsibility of a central, timely provider of reliable up-to-date data, documentation and information pertaining to oil markets in particular and energy markets and related issues in general as well as rendering IT development services.

Aim of this Position:

To assist the Head of Data Services Department and to coordinate, supervise and carry out statistical activities, to manage and guide staff assigned to the Statistics Group in identifying, collecting, storing and retrieving statistical data for the Secretariat and in providing statistical assistance to researchers in the Secretariat; to carry out statistical research in energy, oil and economics related projects and other administrative tasks relating to the Group.

Basic Duties:
  • Plans, develops, organizes, coordinates and supervises the activities relating to statistical data support and analysis and coordinates staff assignments within the Group.
  • Guides staff in the group in compiling and analysing statistical data as reported by Member Countries and secondary sources.
  • Supervises the staff in the group in maintaining and updating the statistical database of the Secretariat.
  • Guides the Department’s staff, in close cooperation with the staff of other Departments in the Secretariat, to generate and improve the statistical data reporting by the Secretariat.
  • Maintains and develops networking with other national organizations to improve the quality of statistics data in the Secretariat.
  • Coordinates and assists the Head in administrative matters referring to the Statistics Group.
  • Carries out any other tasks assigned by the relevant superiors as pertain to his/her background, qualifications and position.
What we require from you:
  • Education: University degree in Statistics, Mathematics, Operational Research or Economics; advanced degree preferred.
  • Experience: University degree: Ten years; advanced degree: Eight years.
  • Specialized Training: Statistical methods and analysis, Econometrics, database queries and data mining, relational databases, design principles (ER-Modeling, Data Flow Diagram), extraction and transformation tools, application Software: Excel, Access, Oracle, B20/20, PL/SQL, IT skills (Internet, Networking, FTP, TCP/IP), oil industry operations, firm knowledge in the area of energy with specific expertise in the oil sector.
  • Skills: Managerial & leadership, communication, analytical, presentation, interpersonal, customer service orientation, team-building, initiative and integrity.
  • Excellent command of written and spoken English.
Remuneration
  • Members of the Secretariat are international employees whose responsibilities are not national but exclusively international. In carrying out their functions they have to demonstrate the personal qualities expected of international employees such as integrity, independence and impartiality.
  • The post is at grade D reporting to the Head of Data Services Department. The compensation package, including expatriate benefits, is commensurate with the level of the post.

How to Apply
  • Applicants must be nationals of Member Countries of OPEC and should not be older than 58 years.
  • Applicants are requested to fill in a résumé and an application form which can be received from their Country’s Governor for OPEC.
  • In order for applications to be considered, they must reach the OPEC Secretariat through the relevant Governor not later than 7 November 2013.