At Telvida, we recognise that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work - efficiently and effortlessly. We are a modern telecommunications business, specialising in Unified Communications installation and support.
Telvida is recruiting to fill the position of:
Position: Solution Engineer (Lagos, Abuja, Port Harcourt)
Location: Lagos, Abuja, Port Harcourt
Basic Duties
- Develop technical documents such as product specifications, Visio diagrams, etc
- Provide day-to-day support, proactive maintenance and perform independent complex system troubleshooting
- Work closely with clients to integrate ITA products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
- Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
- Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance.
- Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
- Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.
- A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years in IT/ Networking or a related technology-based industry
- Candidate will possess a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision
- In-depth knowledge and understanding of networking technologies, design principles and practical application
- Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
- Cisco certifications such as CCNA and/or CCDA will be an added advantage
- Candidate must possess Strong technical and analytical, problem solving and Interpersonal skills.
- Excellent skills in teamwork, leadership and communication
- Professional self-starter, high level of motivation, customer empathy and ethics
- Strong analytical and reasoning abilities
- Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
- Candidate must be result-oriented.
Location: Lagos, Abuja
Job Description:
This is a great opportunity for anyone planning to begin a career in unified communication/ICT. Intern will gain hand-on experience working in the field and will be exposed to:
- Prospecting clients
- Developing proposals and making presentations to clients and key decision makers in different organizations.
- Real world knowledge of working with clients and managing accounts
- A degree in computer science, Information systems, Electrical engineering or a related technical discipline
- Excellent communication and interpersonal skills
- Ability to use the computer
3months -1 year.
Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.
Position: Interns - Solution Engineer
Location: Abuja, Lagos
Job Description: Are you eager to begin a career in the ICT but can‘t get started because you don‘t have experience. This is a great opportunity for you to gain hand-on experience working in the field. Successful candidates will be exposed to:
- Developing technical documents
- Carrying out site survey
- Participate in implementation and deployment of projects, from inception to delivery.
- Real world knowledge of working with clients and managing accounts
Basic Requirements
- A degree in computer science, Information systems, Electrical engineering or a related technical discipline
- Excellent communication and interpersonal skills
- Candidate must e flexible and able to travel.
- Ability to use the computer
3months -1 year.
Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.
Position: Front Desk Officer
Location: Lagos
Basic Duties
- Answering phones calls and directing the incoming calls to the relevant parties/ department.
- Provide information about establishment, such as location of departments or offices, or services provided.
- File and maintain records.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Assist with errands
- Other assigned task
- Ability to use the computer
- Minimum of SSCE/OND
Location: Lagos, Abuja
Basic Duties
- Develop technical documents such as proposals, product specifications, Visio diagrams, etc
- Provide presales and post sales support through requirement gathering, proposal development and delivery of technical presentations
- Participate in regular meetings and conference calls with clients to qualify opportunities and recommend technical solutions
- Create a well-qualified pipeline of prospective business opportunities by establishing and maintaining professional relationships with key decision-makers.
- Research, source, make initial contact (cold calling, telephone prospecting, etc), with potential clients to accurately qualify prospects and establish their business needs
- Identify new business and potential opportunities ,accurately qualify prospects and establish their business needs
- Effectively answer any question regarding the proposed solution, which may include questions about installation and configuration
- Develop business development initiatives and help build relationships with local customers and partners
- Prepare and present proposals and sign-up of new accounts
- Provide timely feedback to the Director, regarding performance, sales activity reports and strategy concerns
- Manage all activities through the Customer Relationship Management Software (CRM), ensuring consistency and accuracy.
- A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years experience in a B2Brole, selling services in IT/ Networking or a related technology-based industry
- In-depth knowledge and understanding of networking technologies, design principles and practical application
- Proficient in the use of Microsoft Office, CRM and other related software
- Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
- Cisco certifications such as CCNA and/or CCDA will be an added advantage
- Ability to deliver presentations to clients key decision makers, an aggressive strategist with proven ability to close deals via strong and persuasive closing skills
- Outstanding interpersonal skills;
- Strong initiative skills, working both independently and as part of a team;
- Excellent skills in teamwork, leadership and communication
- Professional self-starter, high level of motivation, customer empathy and ethics
- Strong analytical and reasoning abilities
- Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
- Candidate must be result-oriented.
Interested candidate should send a copy of CV to: careers@telvida.com
Subject should be the position with the location in bracket e.g. Sales Engineer (Lagos) or (Abuja)
Only shortlisted candidates will be contacted
Deadline 26th March, 2014
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