Monday 24 March 2014


Company Profile:
At Telvida, we recognise that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work - efficiently and effortlessly. We are a modern telecommunications business, specialising in Unified Communications installation and support.
Telvida is recruiting to fill the position of:
Position: Solution Engineer (Lagos, Abuja, Port Harcourt)

Location:
 Lagos, Abuja, Port Harcourt

Basic Duties

  • Develop technical documents such as product specifications, Visio diagrams, etc
  • Provide day-to-day support, proactive maintenance and perform independent complex system troubleshooting
  • Work closely with clients to integrate ITA products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
  • Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
  • Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance.
  • Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
  • Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.
Basic Requirements
  • A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years in IT/ Networking or a related technology-based industry
  • Candidate will possess a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision
  • In-depth knowledge and understanding of networking technologies, design principles and practical application
  • Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
  • Cisco certifications such as CCNA and/or CCDA will be an added advantage
  • Candidate must possess Strong technical and analytical, problem solving and Interpersonal skills.
  • Excellent skills in teamwork, leadership and communication
  • Professional self-starter, high level of motivation, customer empathy and ethics
  • Strong analytical and reasoning abilities
  • Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
  • Candidate must be result-oriented.
Position: Interns - Sales Engineer

Location: 
Lagos, Abuja

Job Description:
This is a great opportunity for anyone planning to begin a career in unified communication/ICT. Intern will gain hand-on experience working in the field and will be exposed to:
  • Prospecting clients
  • Developing proposals and making presentations to clients and key decision makers in different organizations.
  • Real world knowledge of working with clients and managing accounts
Basic RequirementsIdeal candidate should possess the following:
  • A degree in computer science, Information systems, Electrical engineering or a related technical discipline
  • Excellent communication and interpersonal skills
  • Ability to use the computer
Duration: 
3months -1 year.
Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.


Position: Interns - Solution Engineer

Location:
 Abuja, Lagos

Job Description: Are you eager to begin a career in the ICT but can‘t get started because you don‘t have experience. This is a great opportunity for you to gain hand-on experience working in the field. Successful candidates will be exposed to:
  • Developing technical documents
  • Carrying out site survey
  • Participate in implementation and deployment of projects, from inception to delivery.
  • Real world knowledge of working with clients and managing accounts

Basic Requirements

  • A degree in computer science, Information systems, Electrical engineering or a related technical discipline
  • Excellent communication and interpersonal skills
  • Candidate must e flexible and able to travel.
  • Ability to use the computer
Duration: 
3months -1 year.
Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.

Position: Front Desk Officer
Location:
 Lagos
Basic Duties
  • Answering phones calls and directing the incoming calls to the relevant parties/ department.
  • Provide information about establishment, such as location of departments or offices, or services provided.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries
  • Assist with errands
  • Other assigned task
Basic Requirements
  • Ability to use the computer
  • Minimum of SSCE/OND
Position: Sales Engineer
Location: 
Lagos, Abuja
Basic Duties
  • Develop technical documents such as proposals, product specifications, Visio diagrams, etc
  • Provide presales and post sales support through requirement gathering, proposal development and delivery of technical presentations
  • Participate in regular meetings and conference calls with clients to qualify opportunities and recommend technical solutions
  • Create a well-qualified pipeline of prospective business opportunities by establishing and maintaining professional relationships with key decision-makers.
  • Research, source, make initial contact (cold calling, telephone prospecting, etc), with potential clients to accurately qualify prospects and establish their business needs
  • Identify new business and potential opportunities ,accurately qualify prospects and establish their business needs
  • Effectively answer any question regarding the proposed solution, which may include questions about installation and configuration
  • Develop business development initiatives and help build relationships with local customers and partners
  • Prepare and present proposals and sign-up of new accounts
  • Provide timely feedback to the Director, regarding performance, sales activity reports and strategy concerns
  • Manage all activities through the Customer Relationship Management Software (CRM), ensuring consistency and accuracy.
Basic Requirements
  • A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years experience in a B2Brole, selling services in IT/ Networking or a related technology-based industry
  • In-depth knowledge and understanding of networking technologies, design principles and practical application
  • Proficient in the use of Microsoft Office, CRM and other related software
  • Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
  • Cisco certifications such as CCNA and/or CCDA will be an added advantage
  • Ability to deliver presentations to clients key decision makers, an aggressive strategist with proven ability to close deals via strong and persuasive closing skills
  • Outstanding interpersonal skills;
  • Strong initiative skills, working both independently and as part of a team;
  • Excellent skills in teamwork, leadership and communication
  • Professional self-starter, high level of motivation, customer empathy and ethics
  • Strong analytical and reasoning abilities
  • Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
  • Candidate must be result-oriented.
Method of Application

Interested candidate should send a copy of CV to: careers@telvida.com 
Subject should be the position with the location in bracket e.g. Sales Engineer (Lagos) or (Abuja)

Only shortlisted candidates will be contacted

Deadline 26th March, 2014

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