HAK Air Nigeria Latest jobs Recruitment For Passenger Service Agents Nigeria 2013

Full Job Description HAK Air Nigeria Latest Recruitment For Passenger Service Agents
HAK Air was incorporated in 1990 primarily to serve as a charter airline and it was mainly involved in HAJJ operations. The airline is presently underway to commence scheduled commercial operations within Nigeria and ultimately expand its shores to West Africa, the rest of Africa and the entire World.
The Airline is being organized to take advantage of a specific gap in the short-haul domestic travel market in Nigeria and eventually position itself to fill the void of a major carrier within the West African Market.
The Hak Air operations commences soon, they seek application from qualified candidates to fill the below job position;
Position: Passenger Service Agents
Location: Abuja, Port-Harcourt, Owerri, Uyo and Sokoto
MAIN PURPOSE OF JOB:
To provide check in, escort and general assistance to scheduled, charter and passengers to
the highest standard of customer care.
To check in passengers and baggage, using manual and computer systems,
in accordance with airline procedures, and in compliance with IATA and
NCAA Directives.
To escort boarding and disembarking passengers in compliance with the
requirements of statutory bodies, i.e. Customs, immigration, Police, etc
To deal promptly with Property Irregularity Reports and instigate tracing
action for mis-routed baggage.
To liaise with other agencies: Flight Dispatch, Security, Ground Services and
the Fire Service to ensure on time departures are achieved
To complete and dispatch all relevant documentation including ticket
coupons, as required by the airline or operator to their appropriate
addresses
To provide assistance to special need passengers, e.g. disabled,
unaccompanied minors and the elderly.
Manual Handling is required in this role to include but not limited to assisting
passengers with their luggage and pushing wheelchairs
To maintain the cleanliness of the check-in area
To assist the Duty Airport Manager with Airport/Airline emergency procedures
as published in the relevant manuals.
To be aware of and adhere to applicable rules, regulations, legislation and
procedures e.g. Equal Opportunities Policy, Code of Conduct, national
legislation (Health & Safety, Data Protection).
Entry Requirements
B.Sc/BA/HND in any discipline,
At least (3) years experience. However fresh graduates that
demonstrate willingness to learn and are ready to make a career in
Aviation will be considered
Basic computer knowledge is preferred.
Demonstrated leadership skills in the work place preferred.
Strong communication skills to converse professionally with customers and
employees are ideal
TO APPLY
Interested candidates should Send email to: psa@hakair.com