HAK Air Nigeria Latest jobs Recruitment For Customer Service Agents Nigeria 2013

Full Job Description HAK Air Nigeria Latest Recruitment For Customer Service Agents
HAK Air was incorporated in 1990 primarily to serve as a charter airline and it was mainly involved in HAJJ operations. The airline is presently underway to commence scheduled commercial operations within Nigeria and ultimately expand its shores to West Africa, the rest of Africa and the entire World.
The Airline is being organized to take advantage of a specific gap in the short-haul domestic travel market in Nigeria and eventually position itself to fill the void of a major carrier within the West African Market.
The Hak Air operations commences soon, they seek application from qualified candidates to fill the below job position;
Position: Customer Service Agents
Location: Abuja, Port-Harcourt, Owerri, Uyo and Sokoto
As an airline customer service agent, you would usually work for an airline, or for a ground services
agent on behalf of an airline. Your job would include:
Dealing with passenger enquiries about flight departures and arrivals
Checking passengers in
Giving seat numbers
Providing boarding passes and luggage labels
Telling passengers about luggage restrictions
Weighing baggage and collecting any excess weight charges
Taking care of people with special needs, and unaccompanied children
Calming and reassuring nervous passengers.
To provide assistance to all passengers to the highest standard of customer service at all times,
especially in the event of delays, cancellations and diverted flights.
To deal with all customer enquiries received on the Information Desk
To deal with all customer enquiries with regard to car parking
You may sometimes help passengers who have flight connections.
Entry Requirements
B.Sc/BA/HND in any discipline,
At least three years experience. However fresh graduates that demonstrate
willingness to learn and are ready to make a career in Aviation will be considered
Basic computer knowledge is preferred.
Demonstrated leadership skills in the work place preferred.
Strong communication skills to converse professionally with customers and employees are
ideal.
How To Apply:
Interested candidates should Send email to: csa@hakair.com